The Team Wellbeing Index White Paper 300625

The Team Wellbeing Index White Paper 300625

For decades, organisations have focused on Key Performance Indicators (KPIs) to assess team and organisational success. However, research and practice increasingly reveal that team effectiveness and wellbeing are more predictive of sustained performance. This paper...
The Dripping Tap Of Dysfunctional Teamwork

The Dripping Tap Of Dysfunctional Teamwork

We’ve all experienced it. That regular, constant, irritating drip, drip, drip of a bathroom tap with a faulty washer. We see it, we know it’s faulty, but either can’t be bothered to fix it, or don’t have the learning or knowledge of how to do so. Fix me, fix me, fix...

WOW! What A Day

Yesterday, I had the pleasure and privilege to attend the 2017 WOW! Awards Gala Ceremony, a celebration of everything positive about customer service and the individuals, teams and organisations who turn ordinary into extraordinary for their customers. In early...
Beijing Bound

Beijing Bound

Kindly reproduced from a pre-conference interview by Youth Time International NGO Building And Leading High-Performing Teams: Expert Nick Fewings Will Tell You How With the Summer School Beijing 2017 coming up soon, we are starting a series of articles about all the...