Team: STOP & REFLECT!

Team: STOP & REFLECT!

When was the last time, you and your team stopped what you do on a day to day basis, and spent some quality time, reflecting on what’s going well and what needs to be changed in how your team works?  If you are like the majority of people, the answer will be never or...
Team-building: Tips To Help You Invest Wisely

Team-building: Tips To Help You Invest Wisely

We all want to work in a team that is successful, don’t we?  Hopefully your answer is yes.  Working as part of a great team gives us a positive buzz, a sense of belonging and motivates us to do our jobs to the best of our ability. In doing so, it supports our...

WOW! What A Day

Yesterday, I had the pleasure and privilege to attend the 2017 WOW! Awards Gala Ceremony, a celebration of everything positive about customer service and the individuals, teams and organisations who turn ordinary into extraordinary for their customers. In early...